Privacy Policy

Life But Easier, doing business as EmailForProfessionals.com ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

We collect the following information when you sign up for or use our Service:

• Name: Your full name or business name
• Email address: Your existing email address for account communication
• Contact information: For setup coordination and support
• Business information: Firm name, domain name, and related details needed to set up your email

2. Payment Information

All payment processing is handled by Stripe. We never store your credit card number, bank account details, or other payment credentials on our servers. Stripe's privacy policy governs the handling of your payment information.

3. How We Use Your Information

We use your information to:

• Set up and manage your professional email service
• Communicate with you about your account and service
• Send renewal reminders and billing notifications
• Provide customer support
• Send occasional marketing communications (you can opt out at any time)

4. Third-Party Services

We use the following third-party services to deliver our Service:

• Stripe: Payment processing
• Forward Email: Email routing and delivery
• Cloudflare: Website hosting and DNS services

Each of these providers has their own privacy policies governing their handling of your data. We only share the minimum information necessary for each provider to perform their function.

5. Data Retention

We retain your personal information for as long as your account is active and you are subscribed to our Service. After cancellation:

• We retain your account information for up to 90 days to facilitate reactivation if desired
• After 90 days, or upon your request, we will delete your personal information from our systems
• We may retain anonymized, non-identifying data for analytics purposes
• We retain billing records as required by applicable tax and accounting laws

6. Your Rights

All Customers

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights

EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to data portability
• The right to restrict processing
• The right to object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Cookies

Our website is a static site and does not use cookies for tracking. Third-party services (such as Stripe during checkout) may use cookies as described in their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email. The "Last updated" date at the top of this page indicates when this policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Life But Easier
Austin, TX 78701
privacy@emailforprofessionals.com